{"id":4021,"date":"2026-07-10T16:29:53","date_gmt":"2026-07-10T13:29:53","guid":{"rendered":"https:\/\/ambtallinn.esteri.it\/?p=4021"},"modified":"2026-07-10T16:32:47","modified_gmt":"2026-07-10T13:32:47","slug":"digital-channels-netiquette-of-the-embassy-of-italy-in-tallinn","status":"publish","type":"post","link":"https:\/\/ambtallinn.esteri.it\/en\/news\/dall_ambasciata\/2026\/07\/digital-channels-netiquette-of-the-embassy-of-italy-in-tallinn\/","title":{"rendered":"DIGITAL CHANNELS NETIQUETTE OF THE EMBASSY OF ITALY IN TALLINN"},"content":{"rendered":"<p>The Embassy of Italy in Tallinn uses its official website and social media channels to <strong>share public interest information, institutional communications, updates on its activities<\/strong>, and <strong>initiatives<\/strong> <strong>promoted<\/strong> by the<strong> Embassy<\/strong> or the <strong>Ministry of Foreign Affairs and International Cooperation <\/strong>(MAECI).<\/p>\n<p>Our goal is to provide <strong>clear, timely, <\/strong>and<strong> reliable<\/strong> information to Italian citizens, consular service users, and anyone interested in the Embassy&#8217;s work.<\/p>\n<h2>Purpose of our digital channels<\/h2>\n<p>The website is our<strong> primary institutional information tool<\/strong> and contains all <strong>official details<\/strong> regarding the services provided by the Embassy.<\/p>\n<p>Our social media channels are intended exclusively for <strong>information<\/strong> and <strong>institutional communication<\/strong> purposes. They do not serve as a platform for processing consular procedures, administrative requests, or personal inquiries.<\/p>\n<p>For any <strong>inquiries<\/strong> regarding <strong>consular services, visas<\/strong>, or <strong>other institutional matters<\/strong>, users must exclusively use the contact details and methods provided on the <strong>official website.<\/strong><\/p>\n<h2>The official website and Newsletter<\/h2>\n<p>The Embassy&#8217;s website is the primary institutional communication tool of this diplomatic mission and serves as the <strong>official source<\/strong> of <strong>information<\/strong> for <strong>citizens<\/strong>, <strong>consular service users<\/strong>, and anyone wishing to follow our activities.<\/p>\n<p>The website includes, among other content:<\/p>\n<ul>\n<li>Embassy <strong>news<\/strong> and <strong>press releases<\/strong>;<\/li>\n<li><strong>Consular<\/strong> <strong>notices<\/strong> and <strong>announcements<\/strong>;<\/li>\n<li>Information on <strong>consular<\/strong> <strong>services<\/strong> and how to access them;<\/li>\n<li>Information on <strong>visas<\/strong>, <strong>assistance for Italian citizens<\/strong>, and <strong>other services<\/strong> within the Embassy&#8217;s purview;<\/li>\n<li>Official <strong>contact details<\/strong> and channels to <strong>reach the Embassy<\/strong>.<\/li>\n<\/ul>\n<p>For all <strong>official communications<\/strong> and <strong>information<\/strong> regarding <strong>consular services<\/strong>, users are requested to refer primarily to the <strong>Embassy&#8217;s website<\/strong>.<\/p>\n<p>For <strong>information requests<\/strong>, including those regarding activities and initiatives promoted by the Embassy, users must exclusively use the <strong>official contact details<\/strong> published <strong>on the website<\/strong>.<\/p>\n<p>Our periodic Newsletter features <strong>updates<\/strong> on <strong>Embassy activities<\/strong> and <strong>events<\/strong> <strong>of interest <\/strong>to our audience and the wider community in Estonia (such as the Italian National Day reception, conferences, seminars, concerts, film screenings, etc.).<\/p>\n<p>To receive the Newsletter, you can <strong>subscribe<\/strong> at any time by filling out the <strong>registration form<\/strong> located at the footer of our website&#8217;s homepage.<\/p>\n<h2>Social media channels<\/h2>\n<p>The Embassy of Italy in Tallinn uses its <strong>official social media channels<\/strong> (<a href=\"https:\/\/www.facebook.com\/profile.php?id=61571459019035\"><strong>Facebook<\/strong><\/a>, <a href=\"https:\/\/www.instagram.com\/italyinestonia.itee\/\"><strong>Instagram<\/strong><\/a>, and <a href=\"https:\/\/x.com\/ItalyinEstonia\"><strong>X<\/strong><\/a>) for <strong>institutional purposes<\/strong> to raise awareness about the mission&#8217;s activities, facilitate the dissemination of <strong>public interest information<\/strong>, and give visibility to initiatives organized by the Embassy and the Ministry of Foreign Affairs and International Cooperation.<\/p>\n<p>Through its social media channels, the Embassy publishes and shares content including, but not limited to:<\/p>\n<ul>\n<li>News regarding the mission&#8217;s <strong>institutional activities<\/strong>;<\/li>\n<li><strong>Press releases<\/strong> and <strong>service announcements<\/strong>;<\/li>\n<li>Institutional <strong>photos<\/strong> and <strong>videos<\/strong>;<\/li>\n<li>Official<strong> visits<\/strong> and bilateral <strong>meetings<\/strong>;<\/li>\n<li><strong>Cultural, economic, scientific,<\/strong> and <strong>public diplomacy initiatives;<\/strong><\/li>\n<li><strong>Information campaigns<\/strong> and <strong>content<\/strong> produced by the Ministry of Foreign Affairs and International Cooperation;<\/li>\n<li><strong>Public utility information<\/strong> for Italian citizens.<\/li>\n<\/ul>\n<p>The Embassy may also share or repost content from the Italian Ministry of Foreign Affairs and International Cooperation (MAECI), other Embassies, Consulates, Italian Cultural Institutes, Italian Trade Agency (ITA) offices, public administrations, as well as Italian, Estonian, and international institutions, when deemed of <strong>public interest<\/strong> and aligned with the <strong>mission&#8217;s information<\/strong> and <strong>communication goals<\/strong>. Sharing third-party content does <em>not<\/em> imply endorsement of the authors&#8217; views.<\/p>\n<p>Any <strong>personal data<\/strong> processed through the Embassy&#8217;s website and social media channels is handled <strong>in compliance with current data protection regulations<\/strong>. The <a href=\"https:\/\/ambtallinn.esteri.it\/wp-content\/uploads\/2024\/02\/informativa_tdp_per_servizi_consolari.pdf\"><strong>Privacy Policy<\/strong><\/a> (in Italian) is available in the dedicated section of the official website.<\/p>\n<h3>Social media interactions<\/h3>\n<p>Our social media channels are for <strong>information purposes only<\/strong> and do not constitute an official channel for handling <strong>consular procedures, administrative requests, <\/strong>or<strong> individual queries<\/strong>.<\/p>\n<p>The Embassy does not provide <strong>assistance<\/strong> via <strong>comments <\/strong>or<strong> private messages<\/strong> on social media. For information on consular services, events, and Embassy activities, users are invited to consult the <strong>official website<\/strong> and use only the <strong>official contact details<\/strong> provided there.<\/p>\n<p>On the occasion of specific communication initiatives, information campaigns, or contests, specific participation methods via <strong>comments <\/strong>or<strong> messages<\/strong> may be provided, according to the guidelines published at that time.<\/p>\n<h3>Prohibited behavior<\/h3>\n<p>The Embassy reserves the right to <strong>remove<\/strong>, where technically possible, content posted on its social media channels that:<\/p>\n<ul>\n<li>Is offensive, <strong>defamatory, threatening, <\/strong>or<strong> discriminatory;<\/strong><\/li>\n<li>Contains <strong>vulgar language<\/strong> or violates <strong>human dignity<\/strong>;<\/li>\n<li>Promotes <strong>illegal activities<\/strong> or breaches <strong>public order<\/strong>;<\/li>\n<li>Constitutes <strong>spam, advertising, <\/strong>or <strong>commercial promotion<\/strong>;<\/li>\n<li>Is <strong>clearly irrelevant<\/strong> to the published content;<\/li>\n<li>Violates personal <strong>data protection<\/strong> regulations, <strong>copyright<\/strong>, or <strong>intellectual property<\/strong><\/li>\n<\/ul>\n<p>The Embassy also reserves the right to take <strong>any measures<\/strong> permitted by the platforms against users <strong>who<\/strong> <strong>repeatedly<\/strong> <strong>violate this Netiquette<\/strong>.<\/p>\n<h2>Protection of personal data<\/h2>\n<p>Users are requested <strong>not to post<\/strong> their own or third parties&#8217; <strong>personal data<\/strong> in comments or messages, nor any <strong>information<\/strong> regarding <strong>consular files<\/strong> or other <strong>administrative procedures<\/strong>.<\/p>\n<p>The processing of any personal data collected through the website <strong>complies with current regulations<\/strong> and the provisions of the <a href=\"https:\/\/ambtallinn.esteri.it\/wp-content\/uploads\/2024\/02\/informativa_tdp_per_servizi_consolari.pdf\"><strong>Privacy Policy<\/strong><\/a> published on the official website.<\/p>\n<h2>Updates<\/h2>\n<p>This Netiquette may be <strong>updated<\/strong> or <strong>amended<\/strong> at any time to meet organizational, regulatory, or institutional communication needs.<\/p>\n","protected":false},"excerpt":{"rendered":"The Embassy of Italy in Tallinn uses its official website and social media channels to share public interest information, institutional communications, updates on its activities, and initiatives promoted by the Embassy or the Ministry of Foreign Affairs and International Cooperation (MAECI). Our goal is to provide clear, timely, and reliable information to Italian citizens, consular [&hellip;]","protected":false},"author":12,"featured_media":4020,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"tags":[],"class_list":["post-4021","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/posts\/4021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/comments?post=4021"}],"version-history":[{"count":1,"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/posts\/4021\/revisions"}],"predecessor-version":[{"id":4024,"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/posts\/4021\/revisions\/4024"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/media\/4020"}],"wp:attachment":[{"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/media?parent=4021"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ambtallinn.esteri.it\/en\/wp-json\/wp\/v2\/tags?post=4021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}