The Embassy of Italy in Tallinn uses its official website and social media channels to share public interest information, institutional communications, updates on its activities, and initiatives promoted by the Embassy or the Ministry of Foreign Affairs and International Cooperation (MAECI).
Our goal is to provide clear, timely, and reliable information to Italian citizens, consular service users, and anyone interested in the Embassy’s work.
Purpose of our digital channels
The website is our primary institutional information tool and contains all official details regarding the services provided by the Embassy.
Our social media channels are intended exclusively for information and institutional communication purposes. They do not serve as a platform for processing consular procedures, administrative requests, or personal inquiries.
For any inquiries regarding consular services, visas, or other institutional matters, users must exclusively use the contact details and methods provided on the official website.
The official website and Newsletter
The Embassy’s website is the primary institutional communication tool of this diplomatic mission and serves as the official source of information for citizens, consular service users, and anyone wishing to follow our activities.
The website includes, among other content:
- Embassy news and press releases;
- Consular notices and announcements;
- Information on consular services and how to access them;
- Information on visas, assistance for Italian citizens, and other services within the Embassy’s purview;
- Official contact details and channels to reach the Embassy.
For all official communications and information regarding consular services, users are requested to refer primarily to the Embassy’s website.
For information requests, including those regarding activities and initiatives promoted by the Embassy, users must exclusively use the official contact details published on the website.
Our periodic Newsletter features updates on Embassy activities and events of interest to our audience and the wider community in Estonia (such as the Italian National Day reception, conferences, seminars, concerts, film screenings, etc.).
To receive the Newsletter, you can subscribe at any time by filling out the registration form located at the footer of our website’s homepage.
Social media channels
The Embassy of Italy in Tallinn uses its official social media channels (Facebook, Instagram, and X) for institutional purposes to raise awareness about the mission’s activities, facilitate the dissemination of public interest information, and give visibility to initiatives organized by the Embassy and the Ministry of Foreign Affairs and International Cooperation.
Through its social media channels, the Embassy publishes and shares content including, but not limited to:
- News regarding the mission’s institutional activities;
- Press releases and service announcements;
- Institutional photos and videos;
- Official visits and bilateral meetings;
- Cultural, economic, scientific, and public diplomacy initiatives;
- Information campaigns and content produced by the Ministry of Foreign Affairs and International Cooperation;
- Public utility information for Italian citizens.
The Embassy may also share or repost content from the Italian Ministry of Foreign Affairs and International Cooperation (MAECI), other Embassies, Consulates, Italian Cultural Institutes, Italian Trade Agency (ITA) offices, public administrations, as well as Italian, Estonian, and international institutions, when deemed of public interest and aligned with the mission’s information and communication goals. Sharing third-party content does not imply endorsement of the authors’ views.
Any personal data processed through the Embassy’s website and social media channels is handled in compliance with current data protection regulations. The Privacy Policy (in Italian) is available in the dedicated section of the official website.
Social media interactions
Our social media channels are for information purposes only and do not constitute an official channel for handling consular procedures, administrative requests, or individual queries.
The Embassy does not provide assistance via comments or private messages on social media. For information on consular services, events, and Embassy activities, users are invited to consult the official website and use only the official contact details provided there.
On the occasion of specific communication initiatives, information campaigns, or contests, specific participation methods via comments or messages may be provided, according to the guidelines published at that time.
Prohibited behavior
The Embassy reserves the right to remove, where technically possible, content posted on its social media channels that:
- Is offensive, defamatory, threatening, or discriminatory;
- Contains vulgar language or violates human dignity;
- Promotes illegal activities or breaches public order;
- Constitutes spam, advertising, or commercial promotion;
- Is clearly irrelevant to the published content;
- Violates personal data protection regulations, copyright, or intellectual property
The Embassy also reserves the right to take any measures permitted by the platforms against users who repeatedly violate this Netiquette.
Protection of personal data
Users are requested not to post their own or third parties’ personal data in comments or messages, nor any information regarding consular files or other administrative procedures.
The processing of any personal data collected through the website complies with current regulations and the provisions of the Privacy Policy published on the official website.
Updates
This Netiquette may be updated or amended at any time to meet organizational, regulatory, or institutional communication needs.
